Repairs for phones, laptops, tablets, game consoles and screens, plus data recovery. Free diagnosis in about 20 minutes, a written price before any repair and a 90-day warranty.
Six clear stages, and at each one you know where your device is and what we are doing with it.
01Intake
01Intake
We receive your device and record its condition
You come to Al Karama or our courier comes to you. We record the model, the fault as you describe it and any existing scratches, and give you a ticket number to follow.
02Diagnosis
We find the real fault
We measure and test under magnification until we reach the real cause, not just what shows on the surface. It usually takes twenty minutes, and it’s free.
03Price
A written price, and the decision is yours
We send you the price, the timing and the type of part on WhatsApp. We don’t start before you approve, and if it doesn’t suit you, you collect your device as it was.
04Repair
Component-level repair
We replace the screen, battery or port — or repair the board itself with micro-soldering instead of replacing it.
05Testing
We test everything before handover
Charging, touch, cameras, sound, networks and temperature: a twenty-point checklist for every device.
06Ready
Ready to collect, with a 90-day warranty
We message you when it’s ready, and you collect it from the shop or the courier brings it back, with the warranty invoice.
Starting prices
You know the price before we undo a single screw.
Guide prices by model; we confirm the final price after the free diagnosis and before any work.
We fix the hardware, not the content: we never open your photos or messages, and we copy nothing from your device unless you ask for it in writing for data recovery.
Your device stays in the technicians’ area only, never on the front desk
You can unlock the device yourself in front of the technician instead of giving us the code
Data is only copied at your written request
Pick-up and return
No time to drop by? Our courier comes to you.
Book a pick-up and our courier collects your device from your home or office anywhere in Egypt; we send the diagnosis and price on WhatsApp, then bring it back once it is fixed.
Egypt Marina
Al Barsha
Business Bay
Deira
Mirdif
Nad Al Sheba
Al Jaddaf
Jumeirah
Free for repairs from AED 300, and AED 30 round trip below that.
Yes. We check the device, find the fault and give you the price for free, and if you decide not to repair it you collect it with no fee. Only data recovery needs a longer assessment — and that’s free too.
How long does a repair take?
Most screens and batteries take one to two hours while you wait. Laptop boards and ports usually need one to two days, and data recovery two to five working days.
What does the warranty cover?
A 90-day warranty on the part we fitted and on the work itself. If the same fault comes back, we fix it for free. The warranty doesn’t cover breakage or liquid damage after handover.
Original or alternative parts?
We offer both when available: an original part at a higher price, or a high-quality alternative we test ourselves. The type of part goes on the invoice, and the warranty is the same for both.
Will anyone see my photos and files?
No. We never open your photos, messages or files. We only ask for the passcode if a post-repair test needs it, and you can unlock the device yourself in front of the technician instead.
Where does the courier go, and what does it cost?
Anywhere in Egypt. Pick-up and return are free for repairs from AED 300, and AED 30 round trip below that. We usually collect within one working day of booking.
Do I need an appointment?
Walk-ins are welcome throughout opening hours, but booking means a technician is free for your device the moment you arrive, with less waiting.
What if the repair isn’t worth it?
We tell you honestly if a repair would cost close to a new device, suggest the better-value option, or move your data off the old device if you need.
Visit us
Shop 6 on Street 12, steps from Karama Market.
Illustrative map — not to scale
Egypt
A few minutes’ walk from the Red Line metro station and from Karama Market.
Paid public parking on the street, and a short stop for quick drop-offs in front of the shop.